WebDec 26, 2024 · I already tried the suggested steps, and make sure that the sender is not in the blocked list. But I still don't get the email. I tried to add the sender in the contact list, and I received the password reset email from certain website. But this method does not work all the time. Hope you can resolve this problem. WebJul 5, 2024 · Open the Gmail app. Tap the menu button in the upper left corner and select Settings . Tap on your account and make sure you’ve checked “Sync Gmail.”. Clear your Gmail app data: Sometimes your apps are glitchy because there is an overload in the storage. Open your device’s Settings app and go to Apps & Notifications .
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